2017 GM SFE
Reputation Management
from Naked Lime

Your customers will talk. Know what they say, where they say it, and take control of the conversation.




Identify
$249 mo
Fortify
$499 mo
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Learn more about our base packages:



Choose your package
Identify
$249mo
Fortify
$499mo

Listings on review, social site, forums and blogs

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Monitors the entire web for mentions of your dealership

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Daily feedback notification of online commentary

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Easy-to-use monthly reporting

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Bill to GM iMR Match Funds

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Time stamps on mentions

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Shows complementary details and patterns

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24/7 access to online monitoring tool

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Daily email notification of online commentary

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Ability to respond to all reviews quickly and easily

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Customer-approved survey results published to dealer website

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Point of sale materials to drive online reviews

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Mobile optimized dashboard

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Cars.com integration

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Dedicated specialist

 

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Specialist monitors the entire web for mentions

 

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Works with dealer on all negative reviews (3 stars or less)

 

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Assists in research of reviews, customer history, and recommended next steps

 

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Specialist posts responses to negative reviews with dealer approval

 

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Specialists posts responses to positive reviews on behalf of dealership

 

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Onsite reviews pushed to social media sites

 

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Take your service to the next level with our optional enhancements:



Choose your enhancement
Amplify
$559mo
Magnify
$1198mo

Secures the top 10 social sites for your dealership

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Creates custom designs for Facebook and Twitter pages

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Posts custom content to Facebook, Twitter, and Google+

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Claims Facebook, Twitter, Google+, LinkedIn and Yelp

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SEO optimization of content and accurate listing details

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Actively posts to Facebook, Twitter and Google+

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Responds to and engages with customer posts

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Creation of SEO-optimized pages on dealership website

 

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Two on-site blog posts per month

 

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Optimization of existing on-site content

 

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Frequently Asked Questions:
Why Reputation Management?

Your reputation alone might not sell cars, but it can absolutely UN–sell them.

The internet never sleeps, and neither does our reputation management service. Our 24/7 monitoring systems and dealer reporting tool let nothing slip by unnoticed. We offer proactive generation strategies for legitimate positive reviews, so future customers know how much current customers love you. With our negative comment response service, our specialists step in, investigate, and take the emotion out of unfortunate situations to turn unhappy customers into raving fans.

Who Needs
Social Media?

You do.

87% of new car owners say they’re likely to buy the same brand next time, but only 56% actually do. Social media management creates loyal dealership customers so you aren’t at the mercy of brand loyalty.

Our specialists completely manage your dealership’s top social sites. Customized graphics, unique dealership content and proactive campaigns turn your social media presence into a powerful marketing tool.

What About
Surveys?

We’ve got those covered, too.

Our DMS–integrated surveys help you provide the best experience to every customer. The whole process is quick and easy, and is entered directly into your CRM system so you can follow it from beginning to end. You’ll know who was happy and who might need a little special attention.

We’re here to help.

Still have questions?